Privacy Policy for Gloucestershire Fencing

Last Updated: 11th December 2024

At Gloucestershire Fencing, we are committed to protecting your personal information and maintaining your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our business.

1. Information We Collect
We may collect the following types of personal information:
- Name and contact details
- Address
- Phone number
- Email address
- Payment information
- Project details and requirements
- Communication records

2. How We Collect Information
We collect information through:
- Direct interactions (phone, email, in-person consultations)
- Website inquiries
- Quote requests
- Service bookings
- Communication during project planning and execution

3. Purpose of Data Collection
We use your personal information to:
- Provide and manage our services
- Process quotes and bookings
- Communicate about your project
- Send relevant business information
- Improve our services
- Maintain business records
- Process payments

4. Legal Basis for Processing
We process your data based on:
- Contractual necessity
- Legitimate business interests
- Consent where applicable

5. Data Storage and Security
We implement appropriate security measures to protect your data, including:
- Secure digital storage
- Limited access to personal information
- Encryption of sensitive data
- Regular security reviews

6. Data Retention
We retain personal information only for as long as necessary:
- For active service periods
- To meet legal and accounting requirements
- Typically up to 7 years after project completion

7. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request data deletion
- Withdraw consent for data processing
- Lodge a complaint with data protection authorities

8. Sharing of Information
We do not sell your personal data. We may share information with:
- Necessary service providers
- Legal requirements
- Business partners involved in your project

9. Cookies and Tracking
Our website may use cookies to:
- Improve user experience
- Collect website usage information
- Enhance service functionality

10. Contact Information
For data protection queries, contact:
Gloucestershire Fencing
[Business Address]
[Email Address]
[Phone Number]

11. Changes to Privacy Policy
We may update this policy periodically. Please review it regularly.

By using our services, you consent to this privacy policy.